Shipping policy
At Matcha Glow™, we’re committed to ensuring your orders arrive quickly, safely, and with care.
Please review our shipping policy below.
Free Shipping
We offer FREE standard shipping on all orders of $50 or more within the United States.
For orders under $50, a flat shipping rate will be calculated at checkout.
Shipping Locations
We currently ship to all 50 U.S. states.
At this time, we do not offer international shipping.
Processing Times
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a confirmation email with tracking information.
Delivery Times
Standard shipping typically takes 3–7 business days after processing, depending on your location.
Delivery times may vary during high-volume periods, holidays, or due to carrier delays.
Shipping Carriers
We work with trusted shipping carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
Order Issues or Delays
If your order has not arrived within the expected timeframe, please contact us at:
📧 jazmine@matchaglow.co
đź“ž 1-313-687-1599
Be sure to include your order number so we can assist you quickly.
Please double-check your shipping address before placing your order.
Matcha Glow™ is not responsible for delays, lost packages, or failed deliveries due to incorrect or incomplete addresses provided at checkout.
Thank you for choosing Matcha Glow™ 🌿
We’re honored to support your daily ritual with products designed for calm focus, discipline, and long-term glow.